1. Who We Are
Atrium Grand Casino Hotel (“Atrium Grand”, “we”, “us”) operates this website and the related hotel and casino guest services described on these pages. For privacy questions, contact [email protected].
2. Information We Collect
We may collect information you provide directly, such as:
- Name, email address, phone number, and reservation details
- Messages submitted through our contact form
- Preferences related to dining, room type, or stay requests
We may also collect limited technical data automatically, such as browser type, device information, pages visited, and approximate location derived from IP address, when you use our website.
3. How We Use Information
We use personal information to:
- Process reservations and respond to guest inquiries
- Provide hotel, dining, and on-site entertainment services
- Improve our website and guest experience
- Meet legal, security, and responsible-gaming obligations where applicable
4. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers who help us operate the hotel and website (for example, booking, hosting, or communications tools), and when required by law or to protect guests and property.
5. Cookies & Similar Technologies
Our website may use cookies and similar technologies to remember preferences and understand how the site is used. For more detail, see our Cookies Policy.
6. Data Retention
We retain personal information only as long as needed for the purposes described above, including reservation records, guest service follow-up, and legal requirements.
7. Your Choices
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you. You may also opt out of non-essential marketing communications. Contact us at [email protected] or via our Contact page.
8. Security
We take reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, and we encourage guests to use strong passwords and protect their own devices.
9. Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when revisions are published.