Our Commitment
At Atrium Grand, gaming is offered as entertainment within a hotel stay. We train our hosts to support a smooth guest experience and to help maintain a respectful, controlled environment on the gaming floor, in the live show lounge, and in the VIP salon.
Age Restriction
Access to casino areas is restricted to guests aged 18 and over. Identification may be requested at entry. Guests who appear underage may be refused access to gaming areas.
Play Within Your Means
Set a budget before you play and treat gaming as leisure, not as a way to solve financial concerns. Take regular breaks, combine your evening with dining or shows, and never chase losses.
- Decide in advance how much time and money you are comfortable spending.
- Do not borrow money or use essential funds to continue playing.
- If gaming stops feeling enjoyable, step away and speak with a host.
Support & Self-Exclusion
If you or someone you know needs support with gambling-related concerns, we encourage seeking help from a recognized advisory service in your region. Guests may also speak with our front desk about available self-exclusion or cooling-off options on property.
For hotel questions related to responsible gaming practices, contact [email protected] or visit our Contact page.
A Balanced Stay
Whether you are here for a relaxing hotel break or an evening of gaming and shows, we want your visit to remain comfortable and enjoyable. Rooms, dining, and entertainment are all available under one roof — so you can shape your stay around more than the gaming floor alone.